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    • CV
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  • Service design guide for NGOs
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    • Make it an Experience!
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  Milla Mäkinen -Change Designer

cv

Work

  • 04/2020- : Facilitator, Change Designer (Xpedio)
  • 04/2018- : Head of Change Design (Kukunori)
  • 01/2017-04/2018 : Head of Community Engagement (The Finnish Refugee Council)
  • 04/2016-12/2016: Project Manager (The Finnish Refugee Council)
  • 01/2016-: Founder, Change Designer (Changeagenta)
  • 09/2014-04/2016: Program Manager (Solidaarisuus)
  • 04/2010-09/2014: Program Coordinator (Solidaarisuus)
  • 03/2007-03/2010: Program Officer (UNICEF/Ecuador)
  • 07/2006-03/2007: Planner (UniPID)​​
  • 2006: Ambassador of Children's Rights (Plan Suomi säätiö)
  • 06/2005-12/2005: Program Assistant (ILO-IPEC/Nicaragua)
  • 05/2004-09/2004: Intern (Finnish Foreign Ministry / Unit for Latin America and the Carribbean)
  • 09/2003-01/2004: Cultural Assistant (Suomen Madridin Instituutti)
  • Substitute Teacher (Ilola and Simonkylä primary schools, 5-6 grade, several short term subsitutions in 2004-2006)
  • Sales assistant in the following shops: Seppälä, Claudia, GB

Other Projects

  • The International Working Women of Finland -one of the founder of the network
  • Palvelumuotoiluajattelemalla paremmaksi? Opas järjestö- ja yhdistystoimijoille
  • Palvelumuotoilua -ajatuksia järjestömaailmaan -blog
  • ​Photography Exhibition Hijos del río/The Children of the River (2006).
  • CD-Rom “30 Years of Cooperation between Finland and Nicaragua”. 2006. Managua: The Embassy of Finland.

Studies

  • Since 2017, on going: PhD Researcher, Culture-Based Service Design (The University of Lapland) 
  • 2016: Service Design (Haaga-Helia)
  • 2016: Work and Organizational Psychology (Itä-Suomen avoin yliopisto)
  • 2015: Psychology (Helsigin avoin yliopisto)
  • 2006: M.A. in Development and International Cooperation (Jyväskylän yliopisto)
  • 2004: B.A. in European Studies (Combined Languages) (University of Kent at Canterbury)
  • 1999: International Baccalaureate  (International School of Brussels)

Courses and Certificates

  • 2020: Service Design Master Trainer and Coach (Service Design Network)
  • 2018: Professional Facilitation (Xpedio Academy)
  • 2015: Basics of the Protection of Expert and Office Workers (Työturvallisuuskeskus)
  • 2015: Mental Health Support Basics (Suomen Punainen Risti)
  • 2014: Positive Psychology (Helsingin avoin yliopisto)
  • 2014: Supporting Human Strengths (Helsingin seudun kesäyliopisto)
  • 2014: Management Training (Intotalo Oy)
  • 2012: Gender Analysis and Planning (INTRAC)
  • 2008: Advanced Course on the International Protection of Human Rights (Åbo Akademi)
  • 2007: Interdisciplinary Human Rights Course (Inter-American Institute of Human Rights)

Languages

  • Finnish: mother tongue
  • English: fluent
  • Spanish: fluent
  • French: very good
  • Portuguese: basics
  • Persia: basics
  • Swedish: Basics

Honorary Positions

  • Board Member (The International Working Women of Finland)
  • Vice-Representative of the Staff (Pakolaisapu)
  • Substitute of the Executive Director (Solidaarisuus)
  • Representative of the Staff (Solidaarisuus)
  • Board Member (Kehitysyhteistyöjärjestöjen EU-yhdistys Kehys ry)
  • Representative of Gender Equality (European Confederation of Relief and Development NGOs (CONCORD))
  • Board Member and Chair (Kambodzhan ystävyysseura ry)
  • Board Member (Suomen Somalia-verkosto)
  • Chairperson of the Board 1.1.-30.6.2005 (Jyväskylän yliopiston ylioppilaskunnan kehitysyhteistyövaliokunta)
  • Member (Jyväskylän yliopiston ylioppilaskunnan kehitysyhteistyövaliokunta, 2004).

Volunteer Work

  • Expert support to the International Working Women of Finland
  • Plannig and carrying out a volunteer emergency aid project at the Coco River, Nicaragua, through Acción Médica Cristiana (2005-2006).
  • Finnish language teaching to Somali refugees (Red Cross)
  • Translator (UNICEF)
  • Translator (Plan)
  • Translator (Amnesty International)

Grants

  • 2020: Kansan sivistysrahasto: grant for the activities of The International Working Women of Finland network
  • 2018: Kunnallisalan kehittämissäätiö: grant for carrying out the PhD research
  • 2017-2019: University of Lapland: 3 travel grants related to the PhD research 
  • 2017: Otavan kirjasäätiö: grant for writing the guidebook on service design to Finnish NGOs
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  • Front page
  • About Me
    • CV
    • Photos
  • Change Design
  • Service design guide for NGOs
  • Services
    • Training
    • Organizational Developmet
    • Project Planning and Funding
    • Evaluation
    • Make it an Experience!
  • Clients
  • Latest Projects
  • Blogs
    • Palvelumuotoiluajatuksia
    • 25 päivää Iranissa
    • Milla Mäkisen blogi
  • Partners
  • Contact
  • Suomeksi